A few months ago a note was given to all pupils to pass on to parents advising that there is an issue with emails from the school firstname.lastname@example.org and Hotmail accounts. Depending on the content of the emails sent from info@cedars, Hotmail is largely treating these as junk. This means that those parents with Hotmail accounts are not seeing many of the emails from the school which contain information concerning trips, parents evenings, events etc. The school is currently working with Hotmail to resolve this issue. In the meantime, please can parents with Hotmail accounts apply the suggested workaround of adding the email@example.com to their contacts. As soon as we hear back from Hotmail regarding a resolution, we will let you know.